Responsible Gaming
Gaming Should Be Entertainment
At Kingdom Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to make money or solve financial problems. We're committed to promoting responsible gaming practices and supporting our players in New Zealand and around the world.
If you choose to play, please do so responsibly and within your means. Set limits, play for fun, and remember that the house always has an edge.
Age Verification
You must be at least 18 years of age to access and use Kingdom Casino services in New Zealand. This is a legal requirement and a fundamental part of our commitment to responsible gaming.
We conduct age verification checks during registration and may request additional documentation at any time to ensure compliance with local laws.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in yourself or someone you know?
- Spending more time and money on gaming than intended
- Chasing losses by gambling more to recover money
- Hiding gambling activity from family, friends, or partners
- Gambling to escape stress, anxiety, or negative emotions
- Neglecting work, school, or family responsibilities due to gaming
- Borrowing money or going into debt to fund gambling
- Failed attempts to cut down or stop gaming
- Gambling with money needed for essential expenses
- Experiencing mood swings or irritability related to gaming
- Feeling anxious, restless, or irritable when not gambling
If you experience any of these signs, it may be time to seek help and speak with a professional.
Self-Help Tools & Features
Kingdom Casino provides a range of tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Control the maximum amount you're willing to lose during a specified time period
- Session Time Limits: Set automatic time reminders to help you take breaks from gaming
- Reality Checks: Receive periodic notifications showing your current session duration and spending
- Self-Exclusion: Temporarily or permanently exclude yourself from your account for a set period
- Account Closure: Permanently close your account if you wish to stop gambling
These tools are designed to help you play within your limits and maintain control. Access them through your account settings at any time.
Support Organizations & Resources
If you need help, support is available. Here are trusted organizations providing assistance for problem gambling:
New Zealand
- Problem Gambling Foundation (PGF): Free, confidential support service for New Zealand
Phone: 0800 366 422 (24/7)
Website: www.pgf.nz - Gambling Helpline: Free and confidential phone counselling
Phone: 0800 664 262 (24/7)
International Support
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): National self-exclusion scheme — www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Need Help? Reach Out Today
If you or someone you know is struggling with problem gambling, please don't hesitate to reach out for help. Support is confidential, free, and available 24/7. Speaking with a counsellor can make a real difference.
In New Zealand, contact the Problem Gambling Foundation on 0800 366 422 or visit www.pgf.nz
Remember: You're not alone, and help is available.